Connecting Zoho to Mails.ai

NOTE: Due to Zoho's strict rules, we highly suggest switching providers (e.g. Google Workspace) or limiting to 15 emails per day per mailbox.

Requirement

To connect either Zoho email accounts, there are 2 requirements before connecting to Mails.ai.

1. Enable IMAP

2. Create an App password

Enabling IMAP in Zoho Mail

To enable IMAP in Zoho Mail, you need to follow these steps:

Step 1: Log Into Your Account

Go to Zoho Admin Console. Enter your Zoho email and password to log in.

Step 2: Navigate to Zoho Users

Once you’re logged in, click on the ‘Users’ page. From there:

• Select the a user you want to enable IMAP for.

Step 3: Enable IMAP

In the account you've selected, navigate to:

• Mailbox Settings >> Mailbox Actions

• Enable IMAP for that account by enabling 'IMAP ACCESS'

• To enable IMAP for other accounts, simply repeat the process by clicking on the current email address above the navbar and pick the next account you’d like to activate IMAP for.

Creating an App Password:

1. Log in to your Zoho account at https://accounts.zoho.com/.

2. In the "Security" section, click on "App Passwords."

3. Click on "Generate New Password."

4. In the pop-up window, enter a descriptive name for the App Password (e.g., "MailsAI" or "apps") and click "Generate."

5. Your new App Password will be displayed. Copy it and store it securely, as it will not be shown again.

Connect Zoho accounts to Mails.ai

Step 1: Login and navigate to Mailbox Settings

app.mails.ai >> Settings >> Mailbox Settings >> Custom

STEP 2: Input your Mailbox Settings

• Sender Settings

  • Sender Name: Input the First and Last Name for the mailbox user you're connecting.

  • Daily Send Limit: Set the Daily Send limit for this mailbox you're connecting. We recommend anywhere between 20-40 daily send limits per day.

  • Email: Input the email address that you're connecting

• IMAP Settings

  • Email: Input the email address that you're connecting

  • Password: Input the Password for that mailbox.

  • Server Address: input "imappro.zoho.com"

  • Server Port: input "993"

• SMTP Settings

  • Email: Input the email address that you're connecting

  • Password: Input the Password for that mailbox.

  • Server Address: input "smtppro.zoho.com"

  • Server Port: input "465".

Then click 'Save' and that's it! your mailbox has been connected to Mails.ai.

🎉 Congratulations! Your Zoho mailbox has been connected to Mails.ai.

[Optional] STEP 3: Connect Additional Accounts

If you want to add additional mailbox, simply click on 'Add Mailbox' and repeat to connect as many Mailbox as you'd like.

Troubleshooting Tips:

• If you encounter an error while connecting your Zoho account to Mails.ai, make sure that you have entered the correct information for SMTP server, port number, SMTP username, and password.

• If you're still having trouble connecting your Zoho account, double-check all settings and make sure that you're signed in to the correct account.

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